GLAMOROUS WASH® Detergent 32oz Medium Bottle

Love it!!!

I have sent multiple emails about never receiving this package. Please follow up so we can sort this out.

Great, sturdy, well worth the price

I purchased $71 worth of detergent recently, and because I had just moved, I forgot to update my shipping address before checkout. That mistake was mine, and I fully own it.

My frustration is not with the ordering error, but with the complete lack of customer service afterward. I called twice, left detailed voicemails, sent an email, and even contacted FedEx for assistance. FedEx informed me that only the shipper could update the delivery address, and I reached out before the package was shipped. Despite my efforts, I received no response from the company.

Now, the package is set to be delivered tomorrow to my old address, meaning someone else will likely enjoy my $71 worth of detergent.

I genuinely like the product, especially the Cowboy scent, but the lack of communication and support has been incredibly disappointing. Customer service matters just as much as the product itself. Once a company has a customer’s money, that should not be the end of the relationship.

A business should value happy, repeat customers by providing support when issues arise. Loyal customers return for years and recommend products to others. All I wanted was assistance or even basic communication, and unfortunately, this company failed in that regard.

Brandon
Order#44502
May 3, 2026

The feedback requested was about the product I ordered. The product was fine.

The customer service, however, was abysmal and 100% lacking. The product (a birthday gift) was delayed several times, and multiple efforts to reach the company (phone AND email) yielded absolutely no reply or response. One of the WORST customer service experiences I've ever had. All I wanted to know was when to expect my order, and they didn't have the decency to contact me.